What We Do?

We are a group of Freelancers, mainly function as Virtual Assistant to help an IT Company located in Tennessee, USA for their business process. UPWORK is the platform that we are using for tracking of our time, work done and compensation.

Lead Capture

	Search opportunities from different sites
	Input Leads into the System
	Update Lead Status

Admin Support

	Internal Management Request Task
	Record end of the Meeting
	Secretarial Task

Telemarketing

	Communicate with potential customers
	Keep records of calls and record information
	Customer Service

Account Executive

	Submit Quotes to Customers
	Process Purchase Order
	Customer Service

IT Support

	Hardware & Software Troubleshooting (Internal)
	Server Administrator
	Create/Update Tickets

Travel Coordinator

	Book International and Domestic Flights
	Hotel Reservation
	Rent-a-Car Reservation

Social Media Specialist

	Manages Social Media Accounts
	Searching Leads
	Data Mining

Invoice Specialist

	Manages Invoices
	Rectify Pricing Discrepancies
	Data Entry

	Cloud Computing
	Backup and Disaster Recovery Solutions
	Data Storage
	IT Security

	IP Surveillance
	Virtualization
	Network Security
	Voice Over IP (VoIP) Solutions

Our Hiring Process

Stage 1:

Submit Your Resume Here

Stage 2:

Resume Evaluation for Qualification

Stage 3:

Initial Phone Interview

Stage 4:

Client Initial Interview and Evaluation

Stage 5:

CEO's Interview and Evaluation

Stage 6:

Job Offer

Stage 7:

You're Hired!

Your Career

Sales Support Specialist

This position is currently CLOSED

General Information

	Officed Based
	Night Shift Schedule (9PM – 6AM PH TIME)
	Starting Salary – PHP 23K - 24K /MONTH
	Weekly Payout through UPWORK
	No Dress Code

Job Introduction

You should possess extensive experience in sales, quoting, and customer service. You will help with customer orders, account statuses, tracking and appointment settings. You should have the ability to analyze and interpret sales metrics. Excellent in English communication is a must.

Qualifications

	Minimum of one-year direct experience selling IT products and/or Services preferred.
	Strong interpersonal skills required to effectively communicate with prospects, clients, and vendors.
	Experience in business to business sales.
	Passionate about working in a team environment, problem solving, and customer care.
	Must be well spoken, outgoing, organized, detail-orientated, dependable, and flexible.

Expected Competencies

	An individual who is a closer and has a proven track record of generating sales, and is accustomed to earnings commensurate with their sales skills, experience and effort.
	Professional and articulate and a commitment to providing exceptional customer service.
	Dedicated, results-oriented professional adept at closing sales Technically proficient
	A relationship builder with prospects, clients, teams and colleagues.
	Ability to speak English clearly.

Benefits

	Medical/Dental Insurance after six months.
	Quarterly Attendance Bonus.
	Our generous compensation plans are structured as salary plus commissions with initial compensation commensurate with relevant experience.

IT Support Technician

This position is currently CLOSED

General Information

	Office Based
	Night Shift Schedule (9PM – 6AM PH TIME)
	Starting Salary – PHP 23K - 24K /MONTH
	Weekly Payout through UPWORK
	No Dress Code

Qualifications

	Ability to work on multiple priorities and/or projects simultaneously.
	Excellent listening and communications skills, both verbal and written.
	Organized, detail oriented and self-motivated.
	Ability to provide and maintain detailed documentation on each job.
	Ability to remain in contact with the client thru the completion of the incident.
	Problem-solving abilities and ability to meet reasonable deadlines.
	Ability to build positive and collaborative relationships.
	Willingness to develop professionally.
	Ability to work with little supervision.
	Strong computer skills and the ability to effectively communicate through e-mail.
	Knowledge in basic networking configurations.
	Basic understanding-troubleshooting of DNS, DHCP, and TCP-IP required.
	Experience in Mac and OS environment.
	Experience working in an Active Directory Domain environment.
	Basic understanding-troubleshooting of VOIP Systems.

Expected Competencies

	Success in the IT support position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Level Agreements) put in place for the various agreements.
	Achievements of quickly resolving incidents that our clients’ open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware.
	1+ years’ experience in computer and network management is required
	Experience in managing end client networks is preferred.

Benefits

	Medical/Dental Insurance after six months.
	Quarterly Attendance Bonus.
	Our generous compensation plans are structured as salary plus commissions with initial compensation commensurate with relevant experience.